Solutions Strategist Manager

Corra is the global digital agency that fashion, beauty, and lifestyle brands trust to create luxury commerce experiences. Over the past 15 years, we have built a reputation for award-winning design, disciplined execution, and innovative thinking.

 

With technical expertise concentrated on the Magento, SAP Commerce Cloud (Hybris), and Shopify Plus platforms, we produce memorable journeys that captivate customers and elevate brands to new heights.

 

Winner of multiple Crain’s Best Places to Work Awards, we offer exciting and challenging projects with industry leading companies, competitive health benefits, flexible work arrangements, ongoing career development, company outings and tons of other bonuses.

 

Corra is seeking a Solutions Strategist Manager to join our organization in New York, New Jersey or Los Angeles. The Solutions Strategist Manager oversees a functional team of Solutions Strategists and reports to the Director of Solutions Strategy. As a Solutions Strategist Manager you are both a leader and an expert in your field. You are a high achiever and have a proven track record for successful project delivery through partnering with business and technology stakeholders to establish and meet the shared vision and goals, driving best practices, and finding innovative and creative solutions to the most complex problems. As a manager, you will challenge and develop your team to have the skills and subject matter expertise that every Solutions Strategist needs to maintain Corra’s reputation for high quality and excellence.

Responsibilities

  • Lead, motivate and develop a fast-paced and distributed functional team, serving a large and disparate client base.

  • Maintain and cultivate Corra’s Core Values, culture, and reputation for high quality and excellence within your team.

  • Accountable for hitting key performance metrics for your team, such as Billable and Utilization targets.

  • Train and onboard new hires on your team, and support the Director of Solutions Strategy with recruiting and hiring.

  • Provide project and client oversight, and review deliverables that your team is responsible for producing, such as Functional Specification Documents, User Stories, Use Cases, and Pre-sales Project Scope Worksheets.

  • Maintain department WIKI Knowledge Base, and find ways ways to continually optimize and innovate our processes and documentation templates.

  • Stay up-to-date with the offerings of Corra’s technology Partners and other popular third party extensions and solutions in the industry.

  • Drive best practices and promote knowledge sharing and close collaboration within the department.

  • Contribute to cross departmental and corporate initiatives, in collaboration with the Director of Solutions Strategy.

Requirements

  • Minimum 2-3 years experience managing a multi-person team of Solutions Strategists, Business Analysts or related title.

  • Minimum 5-7 years experience as an IT Solutions Strategist, Business Analyst or related title, with at least 2-3 years as Senior or Lead working on Enterprise-level projects.

  • Minimum 3-5 years experience in an ecommerce agency or client-facing setting and working with a cross-functional team.

  • Minimum 1-2 years hands-on experience with an ecommerce platform, preferably Magento Enterprise, SAP Hybris, or Shopify Plus.

  • Undergraduate or Graduate degree in Computer Science, Information Systems, Business Management, Technology, or a related field.

  • Working knowledge of general principles of open source software, SQL databases, HTML and CSS, and common web technologies integral to building seamless multichannel experiences.

  • Experience with complex system integrations that are crucial to ecommerce success, such as ERP, OMS, payment services, WMS or fulfillment, CMS, CRM and more.

  • Experience working in pre-sales to respond to Requests for Proposal (RFP) or drafting Project Scope documentation.

  • Well-versed in Waterfall, Scrum and Agile methodologies, and able to suggest the approach that best fits project needs.

  • Experience using JIRA, Mavenlink or other project management tools is preferred.

  • Experience as a Product Owner is a plus.

  • Some travel is required for meetings with team members and clients.

Personal Attributes

  • Outstanding communication skills ​—​ written, verbal and listening. You should be comfortable in facilitating difficult discussions, communicating insights, giving specific feedback to your direct reports, and presenting to internal and client stakeholders.

  • Ability to manage multiple projects and tasks at once, most of the time with competing priorities, and ensure delivery is complete and on time.

  • Know when it is appropriate to delegate and elevate work.

  • Creative problem solver with ability to adapt and make decisions quickly in a fast-paced
    environment.

  • Remain positive and confident in the face of a challenge.

  • Strong time management and prioritization skills, and ability to quickly switch tasks.

  • Highly organized, detail-oriented, and process-oriented.

  • Ability to quickly learn and understand new technologies and concepts.

  • Honest and dependable, with strong and quick follow through.